Causeway Wedding Ring

CAN’T FIND YOUR RING SIZE ON THE WEBSITE?

If you can’t find your size in the drop-down menu, just send me an email with your requested size and I’ll send you a quote.  If it’s smaller than the sizes given on the website, the price will remain the same, if it’s larger it will be a little more expensive. 

RING SIZING

Ideally you’ll know the right size to order, but if not, there’s a few things I can suggest.

If your partner/fiancée has a ring you know that fits their engagement ring finger, you can send it to me and I’ll take a sizing from it.  Alternatively nip it in to your local jeweller and they should be able to tell you the size too.

I can send you a plastic ring sizer, or a set of metal ring sizers (a deposit is required), if your other half is a heavy sleeper, or if it’s not a surprise proposal.

You could also enlist the help of one of their friends with a jewellery shopping trip in order to find out their size.

There are also ways of estimating finger size, based on the size of other fingers – drop me an email for a chat about this.

Most of my engagement rings offer free resizing within 6 months, so you’re covered if you get it wrong ☺ 

I only use ethical & responsibly sourced or recycled, sustainable metals, gemstones and diamonds in my jewellery.  

Choose from recycled or fairly traded precious metal

Then choose responsibly sourced and traceable coloured gemstones, that support charitable initiatives where possible

or 

Conflict free natural Canadian, or laboratory created diamonds

Alternatively you could choose antique/recycled diamonds (sourced to order, please ask)

No child labour

Vegan friendly 

See my ethos page for further details

REFUNDS

There are NO REFUNDS or exchanges for bespoke commissioned pieces, wedding rings or engagement rings. Customised pieces, bangles and rings are all made to your specific size and requirements and therefore can not be returned either.  Earrings are unable to be returned due to health and safety.  If the item is found to be faulty, I reserve the right to repair the item first or re-make the item for you.

For further information please click here to go to my terms and conditions.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

If you’ve purchased a silver item, I aim to post your order within 3-5 working days. Silver bangles and rings are made to your precise size and so take longer, around 4-6 weeks. Engagement rings from my collections usually take around 4-6 weeks from the order date to be made.  Customised pieces take 6-8 weeks.  I operate a waiting list for bespoke orders (including remodelling) If you need yours sooner then please let me know and I’ll see if I can meet your deadline.  

DO YOU HAVE A SHOWROOM WHERE I CAN TRY YOUR ENGAGEMENT RINGS?

Yes, I do, you can visit me at 38 Henry St, Langholm,  Dumfries and Galloway, DG13 0AS.  The showroom and workshop are open every Thursday from 12.30pm till 4.30pm, appointments are available outwith these times and on Saturday mornings.  You can make an appointment here.  

HOW WILL I KNOW IF MY CHOSEN ITEM IS ETHICALLY SOURCED?

I only use fairly traded or recycled metals and ethically sourced gemstones and Canadian diamonds for my jewellery. The only exception to this is where you choose antique or recycled diamonds.  There is no way to find out how or where they were originally mined but this is a more sustainable choice. You can find out more here.  Each engagement ring comes will a certificate stating it’s ethical credentials.

I CAN’T FIND MY SIZE ON YOUR WEBSITE, WHAT IF MY FINGER SIZE IS BIGGER OR SMALLER, CAN YOU ALSO MAKE IT?

Yes – just drop me an email for a quote and advice on how to go about ordering. Requests for smaller sized rings will be quoted at the same price. Larger sizes will be a little more expensive.

CAN I ASK FOR MY ENGAGEMENT RING TO BE IN A DIFFERENT FINISH E.G. MATT OR HAMMERED?

Yes, you can.  Don’t forget, I’m happy to customise any piece to make it a bit more “you”.  I can make wedding rings to match any engagement ring, or you can create something bespoke. Find out more here.

WHAT IS FAIRLY TRADED ECO GOLD?

Fairly traded eco gold goes a step further in that it has all the benefits of supporting artisanal and small scale miners and their communities, but does not use cyanide or mercury in the processing of the gold ore.  This helps to safeguard the local environment and is better for the health of the miners.

IS THERE ANY DIFFERENCE IN COLOUR BETWEEN RECYCLED GOLD AND FAIRLY TRADED GOLD?

No. Whether your jewellery is yellow, rose or white gold, the colour will be the same, whether you choose recycled or fairly traded gold. 

IS THERE ANY DIFFERENCE BETWEEN 9CT GOLD AND 18CT GOLD?

Yes. The difference is metal hardness and colour.  9ct is softer and thus slightly less durable than 18ct. There’s also a difference in colour when it comes to yellow gold; 9ct yellow is always slightly whiter than 18ct. 9ct white is a slightly warmer colour than 18ct white, which is more steely due to the palladium white gold alloy I use.  9ct rose gold is more rose/red than 18ct rose gold.  I do not plate any of my gold rings, instead I use more expensive gold alloys that don’t need plating.  This way you don’t need to worry about the plating wearing off and needing to be redone.

CAN YOU MAKE PALLADIUM WEDDING BANDS?

Yes, I can.  Palladium prices are at an all time high, so unless you want a very wide band that might be overly heavy in platinum, I’d suggest you choose platinum – it’s cheaper just now than palladium.

I’M WORRIED THAT I MIGHT BE ALLERGIC TO YOUR WEDDING BANDS?

It’s hard to give a definitive answer as it very much depends on the person.  It’s unusual to be allergic to gold, more likely it’s something in the particular alloy.  If you know what it is that causes your reaction, get in touch and I’ll try to help.  Many people are allergic to nickel, which was alloyed in sterling silver some years ago (it isn’t used any more due to EU regulations) and nickel was sometimes used in white gold alloys, which I also don’t use. My high quality 18ct white gold alloy uses palladium for a better white colour and doesn’t need to be plated.

I’D LIKE TO CUSTOMISE A RING, HOW DOES IT WORK?

It’s easy, just get in touch and lets have a chat about what you’d like to do.  I’ll then provide a quotation based on your changes, which will be the standard price plus or minus the cost of the changes.

HOW MUCH DO YOUR BESPOKE ENGAGEMENT RINGS COST?

I quote for each piece individually, based on the type and amount of metal needed, any gemstones or diamonds and the amount of time needed to make your piece. As a rough guide, a bespoke “Story” engagement ring in 18ct gold would cost from around £3500.  Find out more here.

I’D LIKE TO COMMISSION A UNIQUE PIECE BASED ON OUR TRAVELS, CAN YOU DO THIS?

This sounds like the perfect starting point for one of my story pieces, you can find out more here.